Shipping Policy
Thank you for shopping at SYRVIN. We strive to offer a smooth and convenient shopping experience. Please read our shipping policy carefully to understand how we handle shipping and delivery.
- Order Processing
All orders placed on syrvin.com are processed within 1-3 business days. Orders are not processed on weekends or holidays. Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).
- Shipping Rates and Delivery Times
We offer the following shipping options based on your location:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Next-Day Shipping: 1 business day
Shipping rates are calculated at checkout and depend on the size of the order, delivery method, and delivery address. We offer free standard shipping for orders over $50 within the continental United States.
- Shipping Locations
We currently offer shipping to the following locations:
- United States
- Canada
- United Kingdom
- Australia
- European Union (select countries)
If your country is not listed, please contact us at [email protected] to inquire about possible shipping arrangements.
- International Shipping
For international orders, additional customs duties and taxes may apply. The buyer is responsible for any fees imposed by customs upon arrival of the package in the destination country. We recommend checking with your local customs office for more information.
- Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. You can track your order directly through the courier’s website.
- Shipping Delays
We aim to deliver your order as quickly as possible; however, please note that some shipping delays may occur during peak seasons or due to factors outside of our control (e.g., weather conditions, customs processing). If there are any significant delays, we will notify you via email.
- Shipping Address
Please ensure that your shipping address is correct before completing your order. SYRVIN is not responsible for delays or errors caused by incorrect shipping addresses. If you notice an error in your shipping address, please contact us immediately at [email protected].
- Missing or Damaged Items
If your package arrives and contains missing or damaged items, please contact us within 7 days of delivery. You can reach us via email at [email protected], and we will assist you in resolving the issue.
- Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at [email protected].
Thank you for choosing SYRVIN!